POSSIBLE SMOKE MACHINE SAFETY ISSUE:
ON DJ FOGGER 1000 WATT by VEI 1000 WATT SMOKE MACHINES
WE HAVE HAD 2 REPORTS OF A SMOKE MACHINE OVERHEATING AND DESTROYING THE BLOCK THAT SURROUNDS THE SMOKE TUBE. ALTHOUGH THERE WERE NO FIRES REPORTED IN EITHER CASE, WE FEEL THIS MAY PRESENT RISK AND WOULD LIKE TO SEE THESE MACHINES TAKEN OUT OF SERVICE.
IF YOU HAVE A DJ FOGGER 1000 WATT SMOKE MACHINE BY VEI. WE RECOMMEND THAT YOU STOP USING IT AND REPLACE IT WITH A NEW MACHINE AS OUTLINED BELOW.
WE HAVE INSTITUTED A REDUCED COST REPLACEMENT PROGRAM TO EXCHANGE THESE MACHINES FOR A NEW MODEL.
IF YOUR DJ FOGGER/VEI MACHINE HAS BEEN PURCHASED WITHIN THE LAST YEAR, IT IS STILL WITHIN THE 1-YEAR WARRANTY PERIOD. WE WILL REPLACE THE MACHINE FREE OF CHARGE.
IF YOUR MACHINE IS OVER 1 YEAR OLD IT IS NO LONGER IN WARRANTY. WE WILL EXCHANGE THESE MACHINES AT A REDUCED COST OF $150.00 PLUS SHIPPING.
THE REDUCED PRICE EXCHANGE OFFER APPLIES TO WORKING MACHINES ONLY.
PLEASE SHIP THE MACHINE WITH THE CORD AND ALL REMOTES
TO US AT THE ADDRESS BELOW. WE WILL SEND A NEW MACHINE AND A WIRELESS REMOTE IF YOU HAVE SENT ONE TO US WITH YOUR MACHINE.
PLEASE INCLUDE YOUR NAME, SHIPPING ADDRESS, AND CONTACT INFORMATION WITH ANY UNIT YOU RETURN TO US.
TO: SURREY FIRE SAFETY HOUSE
222 EAST FRONT ST.
NAPOLEON OHIO 43545
1800-283-8233